Privacy Policy

FACTS WHAT DOES FIRST CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
WHY? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
WHAT? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Name, address, Social Security Number, and income
  • Account balances and payment history.
  • Credit history and credit scores

When you are no longer our member, we continue to share your information as described in this notice.
HOW? All financial companies need to share member's personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons First Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does First Credit Union share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain the account(s) you have with us, respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes – information about your transactions and experiences No We do not share
For our affiliates' everyday business purposes – information about your creditworthiness No We do not share
For nonaffiliates' to market to you No We do not share
Questions? Call 480-756-5500 or toll-free at 800-732-6986, or visit us online at www.firstcu.net
Who we are
Who is providing this notice? First Credit Union
Who we are
How does First Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, procedural safeguards and safe record storage. We will continue to review and modify our security controls in the future to deal with changes in products, services and technology.
How does First Credit Union collect my personal information? We collect your personal information, for example, when you
  • start an account
  • apply for a loan
  • use your credit or debit card
  • pay your bills
  • make deposits to or withdrawals from the accounts you have with us

We also collect your personal information from others, including credit bureaus or other companies.
Why can't I limit all sharing? Federal law only gives you the right to limit
  • sharing for affiliates' everyday business purposes-information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control.
They can be financial and nonfinancial companies.
  • First Credit Union does not have affiliates
Non-affiliates Companies not related by common ownership or control.
They can be financial and nonfinancial companies.
  • First Credit Union does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our marketing partners include:
  • Investment companies
  • Insurance companies
  • Other financial service providers
More Information About Your Privacy
Certain features (such as payment services) of your online banking and mobile banking need to access your device's contacts in order to complete transactions efficiently. Also, certain features require access to your camera (for facial recognition or for mobile deposit). In addition, mobile banking app also may periodically collect, transmit, and use geolocation information to support features that prevent fraudulent card use and alerts, but only if you expressly authorize collection of such information. You may choose whether geolocation information can be monitored on a continuous basis in the background, only while the app is being used, or not at all. You can change these permissions at any time in your device settings.